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Privacy policy

22nd May 2018


ULI is committed to ensuring the privacy of your personal information in the strictest confidence.

Our Privacy policy is compliant with GDPR (the General Data Protection Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, and any amendment or replacement to it).


This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes your rights and the choices you can make about how we collect and use the information.

We may update this Privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. You can see if the Privacy policy has changed by checking the revision date that is stated at the top of the text.


This Privacy policy only covers information collected at www.ulirapp.com, and does not cover any information collected offline by ULI, including information collected on social media sites.


MANUALLY COLLECTED PERSONAL INFORMATION

We ask you for certain kinds of personal information in the context of the needs related to the use of our Site, such as ordering in our online store or contacting us through our contact form.

On our contact form we ask you to fill in your name and email address.

When you make a purchase or an attempt to make a purchase through www.ulirapp.com online store, we collect your name and contact information (email address, billing/shipping address, country), payment information and purchase history.

Transaction information, including your name, credit card number and related information, is collected and processed by us and a third party payment processor. ULI does not store your credit card information.


USE OF YOUR PERSONAL INFORMATION

We use the information we collect to perform our responsibilities under our contract with you and to provide the services you requested:

    - to complete your purchase transactions (including processing your payment information, arranging for shipping, providing invoices and/or order confirmations)

    - to communicate with you by email, postal mail, telephone, text message, or other means (including keeping you informed about the status of your orders and notifying you of information concerning products you have purchased)

    - to screen our orders for potential risk or fraud


The personal information we collect is not used for any other purpose. We do not disclose (sell, exchange, loan, rent, donate) your name and details to any non-affiliated third parties. As described in greater detail below, we may share your information under certain circumstances with service providers and others who help with our business operations, assist in the delivery of our products/services, make and improve this Site's function.


MAILING LIST

If you subscribe to our mailing list, we may occasionally contact you via email with our newsletter to inform you about new products and collections, events, news and sales. You can unsubscribe yourself from the mailing list at any time by clicking on the unsubscribe link in the email or contacting us directly at info(at)uli.amsterdam.


AUTOMATICALLY COLLECTED INFORMATION

When you access or use our Site we automatically collect information about you, including:

Log files: We collect log information about your use of the Site, including your IP address, the type of browser you use, app version, access times, internet service provider, statistics on page views, traffic to and from the Site: the page you visited before navigating to our Site immediately after leaving it, what websites or search terms referred you to the Site.

Device information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

Information collected by Cookies and other tracking technologies: We use different technologies to collect information, including Cookies and Web beacons / pixel tags / clear gifs. These are electronic files used to record information about how you browse the Site.


Cookies are small data files sent by a website that get saved on your hard drive or in device memory. Cookies help us improve our Site and your experience and gather website statistical data: they help us see which areas and features of our Site are popular, count visits and remember you when you return to our Site. The information in the cookies lets ULI trace your clickstream activity (the paths taken by visitors to our site as they move from page to page). It is measured anonymously and only in the aggregate.


Web beacons are tiny graphic electronic images that may be used in our Site and help deliver cookies, count visits and understand usage and campaign effectiveness.


Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.


DATA PROCESSING AND YOUR OPTIONS

We work with service providers that help us track, collect, and analyze this information. The purpose of data processing is to help us screen for potential risk and fraud and to improve and optimize our Site.


We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.


OTHERS WITH WHOM WE MAY SHARE YOUR INFORMATION

We may disclose information to outside companies who need access to such information to carry out work on our behalf; they help us bring you the products and improve services we offer. You hereby consent to our sharing of your personal information with the following:

Service providers: We may work with an outside company

- to ship you our products

- to provide fraud prevention

- to assist us with data collection

- to provide us data storage and analysis

- to assist us in maximizing business potential.

We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

The online store on www.ulirapp.com is hosted by Big Cartel and Big Cartel, including its service providers and affiliates, have access to information related to ULI’s customers for Big Cartel to analyze performance, make improvements to Big Cartel’s Services and products and to provide related services, such as payment processing.

Big Cartel is a company based in USA, so please note that your information will be transferred outside of Europe, the United States.

Compliance with law: We may provide access to information when legally required to do so to comply with applicable laws and regulations; to cooperate with police investigations and other legal proceedings

- in response to a request by public authorities or third parties

- against misuse or unauthorized use of www.ulirapp.com, in order to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Site or the public.


DATA RETENTION

We store the information we collect about you for as long as is necessary for the purpose for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

When you place an order through the Site, we will maintain the filled-in personal information for our records unless and until you ask us to delete this information.


YOUR RIGHTS

In accordance with the law, if you are a European resident, you have a right to access to access personal data we hold about you and to ask that your personal data be rectified, erased or transferred. You may also have the right to object to, or request that we restrict, certain data processing.

This right you can exercise at any time by sending an email to the address info(at)uli.amsterdam, or by making his request by post, to the following address: ULI, Singel 76 4B, 1015 AC Amsterdam.


YOUR SECURITY

ULI takes appropriate physical, electronic and administrative steps to maintain the security and accuracy of personal information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

We keep your financial information private and safe. It is our policy to never ask for your credit card number via e-mail. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

To prevent unauthorized access and transmissions, promote data security, and encourage appropriate use of information, we and our service providers use a variety of tools (encryption technologies, passwords, physical and electronic security, procedural safeguards) to assist in the protection of your information.

We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts your order information into a highly indecipherable code. All credit card transactions in the checkout process, occur in a secure area of our Site, to protect you from any alteration, loss or misuse of information collected.

However, despite our best efforts, the transmission of data over the internet cannot be guaranteed to be 100% secure. While we will use every reasonable means to ensure the security of information you transmit to us, third parties may unlawfully intercept or access transmissions or private communications. We will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.


LINKS TO OTHER SITES

While visiting our Site, you may link to sites operated by third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any websites you may access through www.ulirapp.com. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the www.ulirapp.com Terms and conditions of use and Privacy policy. Please make sure you understand the other site's privacy policy before providing personal information.


POLICY TOWARDS CHILDREN

ULI is concerned about the safety and privacy of children who use the internet. Our Site is not meant for children, and consistent with the Children’s online privacy protection act of 1998, we will never knowingly request personal information from anyone less than 13 years of age without prior verifiable parental consent. We will remove from our files any personal information of anyone we discover to be under 13 years old. If you become aware that your child under 13 years of age has provided us with personal information without prior verifiable parental consent, please contact us at info(at)uli.amsterdam and we will use our best efforts to promptly remove such information from our files.


YOUR CONSENT

You acknowledge that this Privacy policy is part of the Terms and conditions of use, and you agree that using our Site signifies your agreement with ULI's Privacy policy and related Terms and conditions of use and is subject to all applicable laws, and is undertaken at your own risk.


QUESTIONS OR COMPLAINTS

If you are a resident of the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see:

http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm